About the Company:

We are an Australian insurance broker specialist for the tech and IT industry. Our clients include managed service providers, software vendors, system integrators, digital infrastructure providers and consultants. We are passionate about helping customers navigate the complex world of insurance and supporting them in managing risk. We have developed—and continue to enhance—our instant quote and bind online platform. Our strong industry engagement and genuine commitment to delivering value have been key drivers of our success.

About the Role:

The Administration and Compliance Support Specialist provides vital assistance to the Onshore Insurance Broking Team. This role includes managing administrative tasks and monitoring processes to ensure brokers meet both client service and compliance obligations.

Key Responsibilities:

• Perform file administrative tasks, including document management and record keeping.
• Assist in insurance broker processing to ensure timely and accurate transactions.
• Maintain and update databases with relevant client and compliance information.
• Generate reports and track compliance metrics as required.
• Support the team in ensuring adherence to internal policies and regulatory requirements.
• Assist in coordinating and implementing compliance-related initiatives.
• Provide general administrative support to the Onshore Insurance Broking Team.

Qualities of the Ideal Candidate:

• Professional, honest, and customer-focused
• Confident in navigating varied market demands
• Capable of handling complex client requirements and documenting service workflows
• Open to adopting and working with new technologies

Qualifications:

• Experience in administrative support, ideally in insurance or financial services
• Strong attention to detail and organisational skills
• Proficiency in database management and reporting tools
• Ability to handle confidential information with discretion
• Excellent communication and coordination skills
• Ability to work independently and within a team

Ongoing training and mentoring will be provided to ensure your success and a pathway for career progression.